Surveys Help Desk
For PaidSurveyOnline.TRuBizz.com

Customer service hours are
Monday - Friday 10:00am to 5pm EST
Please allow 24 to 48 hours response time during high volume times.
  


1.)  Not yet a member and have a general question about how things work?
Please visit our FAQ page  - CLICK HERE

We have all the top questions we are asked answered here. No need to wait for a response!

If you have a question that is not answered on this page please place "General Question"
or Click Here

 
 
2.) Did not receive access information after sign up?

If you have registered/paid but did not receive access information for some reason please place "Registered, but did not receive access info" or   Click Here

NOTE: Please include paypal receipt. Please foward the ENTIRE receipt to us. We must verify the account in order to re send access information. No access will be sent without registration verification.


Please read if you do not have access.

If you completed your registration and missed the access information or did not receive access there is a link on your clickbank.com online receipt that will give it to you.

After registration you received a receipt of registration from paypal by email. On this receipt you will find a paragraph that reads "If you did not receive your access please click the link below to retrieve it"

Please click that link and it will take you back to the members access page with your username and password and log in URL.
     

  

 
3.) Do you have access BUT Can't log in with access you have been given?

If you are having problems logging in and your access is not working please place "Can't log in with access given" in the subject of your email or Click Here.   Please include the username and password you are trying to use but not gaining access with.

NOTE: Please include the username and password you are trying to use OR please forward your entire paypal receipt and we can re send access.   We must verify the account in order to re send access information. No access will be sent without registration verification.

 
 
4.) Payment questions?

Please place "Payment  questions" in the subject or Click Here

If you already registered with a credit card and did not receive access please use option #1

 

5.)  Need help with airline ticket redemption?

DO NOT CONTACT CLICKBANK.com - they can NOT help with airline tickets.

We do not supply tickets, nor have any affiliation with the airline/travel company.
We only purchase the third party service from them. You MUST contact them directly for any problems.
Please copy and paste, or place this into your email to them

"I just signed up with paidsurveysonline.TRuBizz.com, paid_surveys_online@truassociates.com
Then state the problem with the airline tickets"

click here to contact travel company for airline tickets/problems

 

6.)   Have questions about the affiliate program?

The affiliate program is our commission based referral program.
Please place "Affiliate program" in the subject of your email or CLICK HERE

The affiliate program is NOT the same as the "paid surveys program.
You will NOT take surveys with our affiliate program.
If you signed up to take surveys please see above.

 
 

Thank You,
The Staff At PaidSurveyOnline.TRuBizz.com
support@truassociates.com